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Term and Conditions

The contract of Hire is between the Hirer and the Owner of the holiday cottage for which the booking is made and is subject to the conditions listed below:

1. The time of arrival is after 3pm on the commencing day of your holiday and you are requested to vacate the cottage by 10am on the day of departure.
2. When the booking form has been received a confirmation letter and directions will be sent to you. The Hirer is then responsible for sending the remaining total due for the holiday. If full payment is not received six weeks prior to arrival, the Owner may elect to terminate the Contract and retain the deposit. No reminder will be sent.
3. Booking Cancellations: In the unfortunate event of you having to cancel your holiday, please notify us by telephone immediately, followed by written confirmation. We will make every effort to re-let the cottage but, should we be unsuccesful, the following terms will apply. Upon cancellation within three to six weeks of the commencement of your holiday, two thirds of the total holiday cost will be forefeited and any balance will be returned to the Hirer. Upon cancellation of more than six weeks before the commencement of your holiday, the deposit will be retained to cover administration costs.
4. The Hirer is required to report any loss or damage caused to the cottage or equipment lost, damaged or broken during their occupancy and it is their legal responsibility to refund the cost prior to departure.
5. No more that the maximum number or people as stated in the advert may occupy the cottage, except by prior agreement. If it is found that the number of people quoted for the property has been exceeded, without the express permission of the Owner, the booking becomes null and void and would terminate any responsibility of the Owner to fulfil the hire Contract. All money paid would be forefeited to the Owner.
6. The Owner is not responsible for death or any injury to guests or third parties, for loss damage to their belongings, cars or contents, or any other personal possessions.
7. Pet: We welcome your pet as part of the family, but they must be kept out of the bedrooms and off furniture and have their own bedding and towels. They must never be left alone in the cottage and must be exercised under control. Any ‘accidents’ must be cleaned up immediately and the garden and enclosed area around the cottage should be checked and cleaned up at the end your stay.
8. The booking is made on the understanding that the cottage will be placed at the disposal of the Hirer on the dates stated. If this is not possible because of circumstances beyond the Owners control, the holiday money will be refunded in full, but there can be no claim against the Owner.
9. The Hirer is responsible for the cottage and is expected to take good care of it. All equipment, especially the cooker and fridge, crockery and cutlery must be left clean and the cottage must be left clean and tidy at the end of the hire period. The Hirer must accept responsibility for extra cleaning costs if necessary.